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Frequently Asked Questions
Navigating breast cancer can bring an overwhelming amount of information, appointments, decisions, and uncertainty. My role is to provide experienced nursing guidance and personalized support so you can better understand your care, stay organized, and feel more prepared for what comes next.
General Information
Appointments and Billing
As your private oncology nurse navigator, I provide personalized education, guidance, and care coordination throughout your breast cancer experience. I can help you understand your diagnosis and treatment plan, prepare for appointments, organize the many pieces of your care, anticipate next steps, and identify questions or concerns to discuss with your healthcare team.Unlike a navigator within a hospital or cancer center, my time is dedicated specifically to you and is not limited by the demands of a larger healthcare system.
Your cancer center's nurse navigator is an important part of your healthcare team and may help coordinate care, provide education, and connect you with resources within their health system.Private navigation is designed to complement that support. Because I work directly for you, we have more time to focus on your individual questions, priorities, and experience between appointments. I stay familiar with your care over time, help you prepare for what's ahead, and provide a consistent point of support as new questions and decisions arise.I work alongside your healthcare team—not in place of them.
Yes. This is an important part of navigation.Together, we can create and maintain a roadmap of your care so you understand what has been completed, what is already scheduled, what may still be outstanding, and what is likely to come next.I can help identify potential gaps or delays and guide you on when and how to follow up with your healthcare team. When appropriate, and with your authorization, I may also communicate with members of your care team to help clarify an important coordination issue.
When appropriate and with your permission, yes.There may be times when communication with your healthcare team can help clarify a question, address an important gap in care, or facilitate coordination. Whenever possible, I also help you develop the knowledge and tools to communicate effectively with your providers yourself.My role is collaborative and is not intended to replace your existing healthcare team.
Yes. Depending on your service plan, I may attend select appointments virtually.Before the appointment, we can identify your priorities and prepare questions. During the visit, I can listen for important information and help ensure your questions are addressed. Afterward, we can review what was discussed, clarify terminology, and organize the next steps.
Yes. One of the most important parts of my role is helping make complex oncology information understandable.We can review your pathology and imaging reports, treatment recommendations, and other information from your medical team together. I can explain terminology and provide education and context so you are better prepared to have informed conversations with your physicians.I do not independently diagnose conditions, interpret testing in place of your physician, or prescribe treatment.
I can provide education about commonly experienced treatment side effects, help you organize and communicate your symptoms clearly, and help you determine which member of your healthcare team is appropriate to contact.I do not provide emergency or urgent medical care, and this service is not monitored continuously. New, severe, or concerning symptoms should be reported directly to your treating medical team or evaluated through the appropriate urgent or emergency medical service.
My services provide oncology nursing education, navigation, and support and are intended to complement the medical care you receive from your physicians and healthcare team.I do not diagnose medical conditions, prescribe medications, order tests or treatments, or replace the recommendations of your treating providers.
Support can be helpful at many different points in the breast cancer experience, including:A new diagnosis of DCIS or invasive breast cancerPreparing for surgery or beginning treatmentChemotherapy, targeted therapy, immunotherapy, endocrine therapy, or radiationMetastatic breast cancerChanges in treatment or periods of increased complexityTransitioning from active treatment into survivorshipAnyone who feels overwhelmed by the information, decisions, or logistics involved in their careYou do not need to be newly diagnosed to benefit from navigation.
You can begin working with me at any point.We will start by reviewing where you are now—your diagnosis, treatments completed, current treatment plan, care team, upcoming milestones, and the concerns that matter most to you. From there, we can determine the level of support that makes sense for this stage of your care.
Yes. Protecting your personal and health information is extremely important. Secure systems are used for client communication, forms, records, and other sensitive information.Additional information about privacy practices and electronic communication is provided before services begin.
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